SHIPPING POLICY

Shipping charges are calculated based on the weight and destination of your order. We will ship your order via FedEx Ground or USPS Priority Mail (UPS available upon request). If you prefer to have your order shipped freight collect, we will gladly do so using the carrier of your choice.

WARNING REGARDING EXPORT AND IMPORT RESTRICTIONS

Export from the United States of certain The American Parts Company (“TAPCO”) products is strictly prohibited without a valid export license issued by the U.S. Department of State, in accordance with the International Traffic in Arms Regulations (“ITAR”) (22 C.F.R. 120-130), or a valid export license issued by the U.S. Department of Commerce, in accordance with the Export Administration Regulations (“EAR”) (15 C.F.R. 730-774). Furthermore, United States law prohibits the sale, transfer or export of items to certain restricted parties, destinations, and embargoed countries, as identified on lists maintained by the U.S. Department of State, the U.S. Department of Commerce, and the U.S. Department of Treasury. It is your responsibility to be aware of these lists and the items identified thereon. You certify, by proceeding with this or any transaction with TAPCO, that you will not engage in any unauthorized transaction involving the export of TAPCO products to any restricted parties or destinations. You further certify, by proceeding with any transaction to purchase any items from TAPCO, that you will comply with all requirements imposed by all applicable laws, regulations and administrative policies. TAPCO reserves the right to inquire into the end user, end use, and country of ultimate destination of any product that it sells to you or anyone else.

RETURN POLICY

Please contact your sales representative at (800) 250-3757* for return authorization.

 

Partial returns of a specifically priced combo or volume priced purchase are accepted. However, please be aware that if you return only a portion of a combo or volume priced purchase, you will be charged the full standard price for the items that you keep.

LIFETIME GUARANTEE

We also offer a lifetime guarantee on all INTRAFUSE brand products*. If at any time you find your product(s) to be defective, contact us immediately at

(800) 359-6195 for a product exchange.

TimberSmith brand products are not covered under this warranty. See TimberSmith Policies for more information.

HOURS OF OPERATION

Wholesale Orders: Mon – Fri 9:00 - 4:00 EST (800) 250-3757

Customer Service: Mon – Fri 9:00 - 4:00 EST (800) 554-1445

PRIVACY POLICY

TAPCO, Inc. respects your right to privacy and is committed to keeping your personal information provided to us private. Please keep in mind that information you voluntarily disclose through email via the internet may be intercepted and used by third parties.

 

We sometimes use email addresses and other personally identifying information to contact visitors who communicate with TAPCO, Inc. For example, we direct email to visitors who provide us with their email addresses for specific purposes such as responding to an inquiry or notifying users of promotions. If at any point you no longer wish to receive communications from TAPCO, Inc., please contact us via email at catalog@tapco.com.

 

We make portions of our customer list available to carefully screened companies that offer products and services we believe you may enjoy. If you do not want to receive such offers and/or information, please let us know by contacting us by email at catalog@tapco.com or call 1-800-359-6195, or you may write us at TAPCO, Inc. PO Box 2408, Kennesaw, GA 30156-9138.

 

We do not make your email address available to anyone outside of TAPCO, Inc.

 

If you have any questions or concerns about our Privacy Policy, please contact by one of the above stated methods.